Returns Policy

Pressed and Preserved creates bespoke, handmade commissions using delicate natural materials. Because each piece is custom-made, all products are non-refundable and cannot be returned or exchanged. We stand behind the quality of our craftsmanship and will always endeavour to resolve any issues you may have with your piece through our restoration service.

Damages and Issues 

Please inspect your order upon its arrival. If an item is damaged or defective, contact us within 48 hours of receipt with clear photographs of the damage and the original packaging. This allows us to assess the issue and provide a solution as quickly as possible.

• Our Restoration Commitment: If your piece is damaged during transit, we offer a restoration service to return your art to our high studio standards.

• Natural Evolution: Because we work with organic botanicals, please note that slight variations in colour, texture or minor petal dropping and shedding are a natural characteristic of preserved florals and are not considered defects.​​

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