Shipping

1. After you place your order, you will receive an email confirming our postal address. Send your flowers to us by first class post -  Royal Mail special delivery is the most reliable and ensures delivery the next working day by lunchtime. Sending your flowers while fresh will ensure best results (ideally within 1-3 days of your wedding or event).

*Please note that if you are based in Birmingham/Solihull or the surrounding area, you are more than welcome to drop off your flowers to us on request.

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2. It’s best to send the bouquet whole - for fresh flowers, wrap the end of the stems in a wad of wet kitchen roll or cloth secured with foil, cling film or wrapped in a plastic bag to keep your blooms hydrated during transit. Depending on the shape of the box, either lie the bouquet flat or stand upright (within a smaller box or container if available.) Teardrop or waterfall style bouquets which are arranged in an oasis can be laid flat in the box - make sure the oasis is damp before sending. For dried flowers - wrap your bouquet gently in several layers of tissue paper or packing paper, paying special attention to the most fragile parts of the arrangement.

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3. Make sure that the box you use is as compact as possible in order to avoid too much movement which may result in breakage. You can use screwed up packing paper to minimise this by plugging any gaps in the box.

​*Important - please do not wrap the bouquet in plastic such as bubble wrap as this can cause browning and moulding of the flowers, even in a short space of time.

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4. Mark the parcel as fragile.

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5. Please ensure that you include your name as the sender, as we often receive several bouquets delivered on the same day. We will acknowledge receipt of your flowers once we have received them.

The preservation and creation of your floral artwork normally takes around 8 - 12 weeks from receipt of the flowers (this depends on whether they are being pressed or dried three dimensionally). We will let you know when your design is being finalised and when your frame is ready for dispatch.